Dr. Muztoba Khan has joined the Carroll University School of Business as assistant professor of operations and supply chain management.
“We’re extremely pleased to add Dr. Khan to our business faculty,” said Dean Dr. Hamid Akbari.
“The operations and supply chain courses and knowledge he provides in these areas brings additional depth to our programs in critical areas of business.”
Dr. Khan currently teaches Operations Management as well as Quantitative Decision Making as part of Carroll’s MBA program
. Next semester, he will teach Operations and Supply Chain Management.
“Operations and supply chain managers control more than 70 percent of organizational resources, such as people, capital, materials and information, in order to create and deliver products and services,” Dr. Khan said. “However, to be competitive in the global marketplace, it is important these are used efficiently and effectively, and operations and supply chain management-related courses provide students with the kinds of skills required to do so.”
Dr. Khan also is involved in research. His dissertation research indicates that digitalization and product service-system (PSS) business models open up opportunities for equipment manufacturers to create and capture value from equipment upgrade services. He also is exploring how big data and advanced techniques—such as machine learning, artificial intelligence, cloud computing and real-time analytics—enable businesses to develop data-driven services for their customers.
Dr. Khan also will focus on business community outreach. “One of my long-term goals is to establish contacts with manufacturing industries in southeast Wisconsin and build school-industry partnerships to leverage our research, scholarship and combined understanding of labor markets and skillsets to provide an exceptional student experience, solve complex business problems and deliver solutions to the community,” he said.
He earned his Ph.D. in industrial engineering from West Virginia University and holds a master’s in engineering in advanced engineering management from Bangladesh University of Engineering and Technology and an MBA in finance from the University of Dhaka in Bangladesh. Dr. Khan earned his bachelor of science in electrical and electronic engineering from the American-International University-Bangladesh.