Student Health Services

The Student Health Center is located in the Center For Student Life and Wellness at 304 N. East Avenue.

Carroll’s Student Health Services offers convenient, affordable and professional health care right on campus. Our Health Center is staffed by board-certified nurse practitioners and a medical assistant. Our goal is to educate and involve students in making informed decisions that lead to healthy outcomes.

Coronavirus (COVID-19) Update

All Visits Are by Appointment Only

We are not allowing any walk-ins except for in an emergency.

Any student who tests positive for COVID-19 should report results to the COVID-19 Reporting Form
 

Free COVID Testing at the Student Health Center

• Symptomatic or asymptomatic close contacts/exposed students can test for free at the Student Health Center
• The Student Health Center offers rapid COVID tests with results within 15 minutes.
• Students with any COVID symptoms should be tested, even if they have had the COVID vaccine. 
• To schedule an appointment, students can schedule online in the patient portal https://carrollu.medicatconnect.com/, or call 262-524-7233
• If you are ill with any COVID symptoms, we will do a rapid COVID test as part of your evaluation, and you will need to use the back entrance.
• Masks are still required for visits to the Health Center. 

At-Home COVID Tests Now Accepted

• The University will now accept reports of positive home COVID tests.
• Please note, if you do a home COVID test and it is positive, you will need to submit a picture of the positive test when you report using the Contact Tracing Form
• Get your FREE at-home COVID tests
• At-home COVID tests are also available at most stores and pharmacies
• If you have private health insurance, your insurance should pay you back for 8 at-home COVID tests each month for each person on your plan: Learn more about insurance reimbursement for at-home COVID tests

Additional COVID Testing in Waukesha County

COVID testing at CVS Minute Clinic

COVID-19 testing at Walgreens

COVID Testing at ProHealth Care Medical Group - Waukesha Urgent Care

Reserve a spot at ProHealth Urgent Care Big Bend Road - bring your insurance information, they will bill your insurance. Insurance companies usually cover COVID testing if you have symptoms or were exposed. 

• Virtual visit: prohealthcare.org/medical-services/virtual-visits
• Please use your local Waukesha address so Waukesha County Health Services are notified of the results.

You must self-isolate until you receive a negative COVID test result.

The board certified nurse practitioners (NPs) are able to:

• Treat students for minor illnesses and injuries
• Run rapid tests to diagnose COVID-19, strep throat, mono, influenza, urinary tract infections, etc.
• Order routine blood test and lab tests to monitor chronic conditions and medications through ProHealth lab.
• Write prescriptions after examining patients, if indicated
• Perform annual physical exams, sports physicals, and pap smears
• Contraceptive counseling and prescriptions
• Administer vaccines, drug screens, sickle cell blood tests, immune titers, and TB skin tests
• Sexually transmitted infection (STI) screening/testing and treatment
• Complete Cross Cultural Experience (CCE) Medical Health Statements and provide some travel vaccines and prescriptions
• Examine students that have been sexually assaulted and offer STI testing to victims free of charge. *Please note that Carroll University NPs are confidential reporters but are not SANE nurses (sexual assault nurse examiner) and cannot provide a forensic exam to victims of assault.

Student Health Services is open August through May, with limited hours in June and July.

ALL VISITS ARE BY APPOINTMENT ONLY. We are not allowing any walk-ins except for in an emergency.

• To schedule an appointment, students can schedule online in the patient portal https://carrollu.medicatconnect.com/, or call 262-524-7233
• If you are ill with any COVID symptoms, we will do a rapid COVID test as part of your evaluation, and you will need to use the back entrance.
• Masks are still required for visits to the Health Center. 
• Within an hour of your appointment, before you come to the Health Center, check-in from your phone or laptop by logging into the Medicat patient portal https://carrollu.medicatconnect.com/, scrolling down to the upcoming appointments, and clicking the blue check-in button to fill out the forms (this can only be done within an hour of your appointment).

If the reason for your visit isn't listed, or the online slots are full, you can call 262-524-7233 to schedule an appointment. 

Regular Academic Year Hours:

Monday - Thursday 9am-1pm and 2pm-5pm

Friday 9am-1pm and 1:30pm-4:30pm

If you are ill outside of Health Center hours, please see below under important information for a list of local clinics.

In an emergency, please call 911 or Public Safety at 262-524-7300. If you need a ride to a local clinic or the ProHealth Care Waukesha Memorial Hospital ER, the Public Safety shuttle will take you if you specify it is for a medical reason. If you are ill with COVID symptoms, please notify dispatch when you call and wear a face covering or mask.

All charges will be billed to the student account and can be paid in the Business Office or by using Carroll Cash. The only exception is that for students enrolled in the WPS student insurance plan offered through Carroll University, the insurance company will be billed directly and covered charges will not be applied to the student account. Students who are insured under a parent’s health insurance plan will receive a receipt for health services that they can submit to their private insurance to request reimbursement.

All lab tests and vaccines are charged according to our cost. The prices for prescription medicines vary. Some prescription medications are available on campus, while other prescriptions can only be filled at a local pharmacy.

• Full Health Services Website
• Area Hospitals and Clinics
• Area Pharmacies