Office Hours: Donna Cook

Before you even lay eyes on a new copy of F1RST Magazine, Donna Cook has already seen it. Heck, she might even have touched your copy. Cook is Carroll’s mailroom manager, and she’s in her 31^st year of shepherding the mail that arrives at and departs from the university. All the mail. Every postcard, fundraising appeal, acceptance letter and birthday card. And, of course, the 25,000 copies of each issue of F1RST Magazine. It all passes through her “office”—an array of desks and assorted machines at the heart of the university’s mailroom.