The “new normal” has become a frequently used phrase. I hear colleagues, friends and journalists say it. I even hear myself say it from time to time. Yet every time I do, I feel myself resist a bit. I’m not ready for this to be the new normal, nor am I able to envision what “normal” will look like on the other side of COVID-19. These days, normal seems more like a far off dream, a fantasy, an alternate universe where we would like to dwell, but no longer do.