Electronic Access | Library Help and FAQ

Is there wireless access in the Library?

Yes! Wireless access is available in the library for current Carroll students, faculty, and staff using the "Carroll" wifi network. If you have never before connected your laptop to the wireless network, please see ITS' set-up instructions. Carroll also provides guest wireless access using the "Carroll Guest" wifi network. 

Does the library circulate iPads?

Yes we do! iPads circulate from the Circulation Desk for 7 days. They are reserve items, so they do accrue overdue fines of .50 per hour overdue. Library iPads are pre-configured for the campus wifi, and come pre-loaded with educational apps. You can download your own apps by using your personal Apple ID (log in under Settings--Store.) When you return an iPad, we delete any personal data you may have left on it by restoring the software.

Can I access the library databases from home? If so, how?

To access a Carroll library database from home, you must be a currently enrolled student or Carroll employee, as you are required to log-in through our proxy server. Simply click on any library database link found on our Databases A-Z page or on our Research Guides. Type in your Carroll username and password to access.

I tried logging into my Library Record and I can't. What am I doing wrong?

The username and password for your library record is not the same one that you use for the library databases. For your library record, please use your first and last name and your Carroll ID number. If you still have trouble, please call the Library at 262.524.7175.

Do any of the computers at the Library have Word, Excel, or Power Point?

Yes! The computers in the Information Commons and the Classroom have Microsoft Office with Word, Excel and PowerPoint. 

I am having trouble accessing the library databases from home/work. What should I do?

If you are having problems with the databases please call the Library at 262.524.7175 or email Electronic Resources Librarian, Nancy Bennett. If you have forgotten your Carroll password and you have enrolled in the Self-Service Password Reset System, you can reset your password using the following link: pwreset.carrollu.edu. If you have not enrolled in our Self-Service Password Reset System, please contact the ITS Help Desk at 262.524.7229 for username and/or password assistance.

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