Department – Financial Aid Office Job Title – Student Worker
Purpose of Job
To support the daily operations of the Financial Aid Office by providing front-line
assistance and administrative support in a professional, student-focused environment.
Duties and Responsibilities
Provide front-desk coverage for the Financial Aid Office, greeting students and visitors
in a welcoming and professional manner
Answer phones, route calls appropriately, and assist with general inquiries
Support Financial Aid staff with routine administrative and clerical tasks
Assist with basic office operations such as filing, scanning, organizing materials,
and maintaining a clean and welcoming workspace
Serve as a student representative for Carroll University by providing general support
within the Enrollment Services area
Maintain professionalism and discretion when handling confidential student information
Perform other related duties as assigned
Job Qualifications
Strong interpersonal and communication skills
Ability to work effectively in a fast-paced, public-facing office environment
Commitment to providing excellent customer service
Ability to work well independently and as part of a team
Professional demeanor and reliability
Ability to handle confidential information responsibly and in compliance with university
policies
Willingness to represent Carroll University in a positive and professional manner
Supervisor
Angela Sarni, Director of Financial Aid | 262.524.7474 | asarni@carrollu.edu
