Library- Information Assistant | Student Employment

Department – Library
Job Title – Information Assistant

Purpose of Job

Provide desk coverage and excellent customer service in the Information Commons and Library Classroom areas. Ensure printers and copiers are filled with paper and working properly. Stock supplies and keep area tidy. Prepare classroom for sessions and checkout laptops/equipment to students.

Duties and Responsibilities

  • Understanding basic operations of printers, scanner, copier in order to provide instruction and troubleshooting when needed.
  • Understanding basic operations of computers and common software programs in order to provide instruction and troubleshooting when needed.
  • Answering patron questions and providing excellent customer service.
  • Ensuring printers/copiers have paper and replenishing supplies as needed.
  • Keeping physical space neat and organized.
  • Making referrals to librarians and other campus services as necessary.
  • Preparing for classes in the library classroom by setting up needed technology and arranging tables/chairs.
  • Maintaining regular communication with supervisor and fellow co-workers, including reading/responding to emails and the Canvas work course.
  • Attending trainings, meetings, and evaluations throughout the semester.

Job Qualifications

  • Dependable, courteous, and eager to help others.
  • Comfortable with technology.
  • Quick learner and able to follow directions.

Supervisor(s)

Panoramic View of campus