Financial Aid | Student Employment

Department – Financial Aid Office
Job Title – Student Worker

To support the daily operations of the Financial Aid Office by providing front-line assistance and administrative support in a professional, student-focused environment.

Provide front-desk coverage for the Financial Aid Office, greeting students and visitors in a welcoming and professional manner
Answer phones, route calls appropriately, and assist with general inquiries
Support Financial Aid staff with routine administrative and clerical tasks
Assist with basic office operations such as filing, scanning, organizing materials, and maintaining a clean and welcoming workspace
Serve as a student representative for Carroll University by providing general support within the Enrollment Services area
Maintain professionalism and discretion when handling confidential student information
Perform other related duties as assigned

Strong interpersonal and communication skills
Ability to work effectively in a fast-paced, public-facing office environment
Commitment to providing excellent customer service
Ability to work well independently and as part of a team
Professional demeanor and reliability
Ability to handle confidential information responsibly and in compliance with university policies
Willingness to represent Carroll University in a positive and professional manner