Carroll University Comeback Plan

Coronavirus (COVID-19) Update | Last updated Aug. 27, 2020

We want to share some important changes to address the challenges of the COVID-19 pandemic.

The health and safety of our students, faculty, and staff is paramount. Our Fall 2020 Planning Committee has been meeting for months to develop a plan with new protocols that will help promote the safety and wellness of our campus. The Carroll Comeback Plan provides requirements for students prior to returning to campus and sets expectations for minimizing the risk of infection or spread of COVID-19 for the Carroll community.

Mandatory Covid-19 Testing

The nationwide increase in COVID-19 cases remains a concern particularly among asymptomatic individuals. In an effort to reduce the risk of exposure for everyone on our campus, all undergraduate and graduate students who plan to take courses on the physical campus must undergo a viral PCR test not more than 10 days prior to arrival to campus and submit a negative COVID-19 test result. Students who do not submit a negative COVID-19 test result will not be allowed to house on campus or take in-person classes. Graduate students taking part in clinical rotations that do not take in-person classes should check with their programs’ clinical coordinator if a test is required.

Students who test positive must consult a health care provider immediately and follow all CDC guidelines and health care providers advice. Once on campus, all positive test results will be reported to the local health department in the county where the test was given so appropriate contact tracing can occur.

We strongly encourage that for 14 days prior to arrival on campus, all students refrain from large gatherings/parties, limit personal contact to known and trusted individuals, and prioritize consistently wearing a face mask/covering in public settings.

Students may choose the location of where their test is to be conducted. Student are responsible for the cost of PCR testing and are encouraged to check with your health care provider and insurance carrier for specific cost and benefits related to testing. Many states are currently offering free testing on a weekly basis. Check with your local health department for testing options.

Options for Getting a COVID-19 Test prior to your arrival on campus are listed below:

COVID-19 Test Option 1

Students may test at any site that offers PCR testing. We have provided testing locations in several states in the links below. Students should check with testing site for testing details, registration and cost.

Find your local testing location:

COVID-19 Test Option 2

Carroll will offer onsite testing on August 11 and August 12 for first year freshmen and early enrolled graduate students. Returning and transfer students will be able to attend onsite testing at Carroll on August 14, 17, 18 and 19.

Students who test at Carroll will be charged for the cost of the test. The cost will be billed to their student account. Student’s will be offered a receipt to submit for insurance reimbursement.

Information regarding onsite testing information will be released in the coming days.

Reporting Your Test Results

Students should send the results of their COVID-19 test to If you receive a call from a healthcare provider or public health official, please indicate in the email that you received the results over the phone. Students must report a negative test result prior to arriving on campus.

Students who test positive must isolate per CDC guidelines and should contact their local healthcare provider. Students must still report their positive test result to

Health and Safety Measures While on Campus

Face Masks / Coverings

Face coverings/masks must be worn in campus owned and/or operated buildings, houses, and in public outdoor settings where other physical distancing measures are difficult to maintain. Face coverings/Masks are strongly encouraged when practicing physical distancing. Students are encouraged to plan and bring a set of masks with them for use. To assist, students will receive a free Carroll University branded mask upon arrival to campus.

Daily Health Checks

We are asking all students, faculty and staff to perform daily self-checks on symptoms related to COVID-19. All Carroll community are encouraged to take personal responsibility when exhibiting symptoms.

Social Distancing

The Carroll community will maintain a minimum of 6 feet separation when in contact with others for longer than 10 minutes, regardless of face mask/covering. This includes both indoor and outside spaces.

Cleaning and Disinfecting

Carroll has placed 150 hand sanitizing stations across campus along with sanitary wipe stations in all classroom and resident hall buildings. We have enhanced our cleaning procedures by utilizing EPA and CDC approved supplies and protocols for COVID-19 sanitation. Additionally, facilities staff has had increased education of proper sanitation techniques and safety precautions. The university has also updated heating and ventilation systems to improve air quality.

Shuttle Service

Public Safety passengers are required to wear a face covering when using the shuttle. The shuttle will only allow for 3 students. The shuttle will be cleaned and sanitized on a daily basis.

Dining Services

We are following all federal, state and local guidelines and recommendations, including daily wellness checks and PPE for all associates, ongoing cleaning and sanitizing, and daily disinfecting in all areas. All food will be pre-packaged or served by associates. Seating in all dining areas will be reduced to maintain physical distancing. There will be an increase in dining locations in fall 2020.

Testing Services

During the academic year, students with any COVID-19 symptoms will be asked by the University to get tested. When ill, students should stay home except to get medical care. Students should not go to class, work, athletics, dining facilities, or participate in any other activities if they have symptoms or have tested positive. Avoid using public transportation or ride sharing.

Students can call the Health Center at 262.524.7233 to make an appointment for evaluation and testing. Students may also go to their health provider or other local clinic to get tested and should report positive results as outlined below.

Students who have tested positive for COVID-19 must text 262.218.2379 or to report their positive test.

COVID-19 Management and Containment

COVID-19 Symptoms

People with COVID-19 may have a wide range of symptoms – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. Students with any of these symptoms may have COVID-19 and should be tested to prevent the spread on campus:

Contact Tracing

If anyone in the Carroll community is identified as having been exposed to COVID-19 through contact tracing, they will be referred for testing by the Waukesha County Department of Public Health or their health provider.


Isolation is required if a student tests positive for COVID-19 or has symptoms and is awaiting test results. Students who are living in Carroll housing should plan to go home to isolate when it is safe to do so. A student can be released from isolation when criteria outlined by the CDC are met.


Quarantine is required if a student is a close contact of a person that has been tested positive for COVID-19. Student’s living in Carroll housing should plan to go home to quarantine when it is safe to do so. A student will be released from quarantine when the criteria outlined by the CDC are met.

*Close Contact

An individual will be considered to have had close contact if meeting any of the following criteria:

Carroll Instructional Information

Semester Schedule

Instructional Delivery Methods

Many courses were switched to larger classrooms and cameras were placed in each classroom so that flexibility of delivery can take place. Each of your classes may look different, with some taking place fully in-person, while in others you may be asked to physically attend only on certain days. Your faculty will be in touch with you prior to the beginning of the semester.

Physically Distant Classrooms

Each classroom on campus was evaluated for size and space in order to determine appropriate capacities. In addition, numerous courses were moved to larger spaces to accommodate in-person learning. These modifications ensure that students remain at a physical distance during classes, thus helping to mitigate the potential spread of COVID-19.

Virtual Office Hours

As you navigate your courses this fall, it will be important to work with your faculty members. Faculty office hours may be held virtually this coming year, allowing you to be in your residence hall, or anywhere, and connect with them.

Student Accommodations

Should you not feel comfortable returning to campus for classes this fall and want to complete your coursework virtually, please submit a request to Marty Bledsoe, Director of the Walter Young Center, at

Laptop Availability

At Carroll, we want to ensure you have all the tools you need for a successful academic year. Our faculty is preparing an increasingly rich educational environment for you, including new online tools and applications. We realize that not everyone has easy access to laptops, so if you need one to access these additional resources, we would like you to know we have limited quantities available for students use. If you need one, please contact the OIT Media Center at, or call 262.951.3268.

Training and Portal Agreement

Beginning the first week of August, students will receive a prompt upon logging in to the portal page. This page will contain a returning to campus informative video, link to the campus guidelines, a hold harmless agreement and fillable fields for updating emergency contact information.

Students will not be able to access other links or portal resources until all agreements and fillable fields have been completed.

See our COVID-19 Mandatory Guidelines webpage for a full set of details regarding mandatory COVID-19 safety guidelines including face coverings, physical distancing, guest and visitor policy and more.

If you have any questions or concerns about Carroll’s Comeback plan, please email

We want everyone to enjoy their year and experience the high-quality education for which Carroll University is known. We look forward to seeing you and the Carroll Comeback!


Panoramic View of campus