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Effective Communications and Conflict Management

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More than a program, the I-SkillsZone provides a foundational system of integrated maps, skills and tools for a wide range of challenging, on-the-job situations, including:

  • Critical, difficult conversations
  • Decision-making, problem-solving, and conflict resolving
  • Coaching
  • Customer service
  • Performance improvement
  • Change management
  • Program presented in two half-day sessions at Carroll University, Waukesha, Wisconsin.

Please contact us at jdeharto@carrollu.edu to receive information regarding session dates, registration and costs.